ChatGPT

Overview

Bring your customer research into ChatGPT. Search your Dovetail workspace, pull insights and customer quotes, and use real research to write PRDs, shape roadmaps, or prepare stakeholder summaries, all from a ChatGPT conversation.

ChatGPT is a first-party integration, no manual server configuration or API tokens needed. It uses OAuth, so you just sign in and authorize.

Supported capabilities

Tool	Description
get_dovetail_projects	List all projects in your workspace
search_workspace	Search across all content
list_project_insights	List and read insights
get_project_insight	Browse and read insights
list_project_data	List project data
get_project_data	Access project data
get_project_highlights	Get highlights for a project

Connect Dovetail to Chat GPT

• Sign in to Dovetail with your usual credentials
• Go to ChatGPT Dovetail app
• Click “Connect”
• Authorize access. Grant ChatGPT permission to access your Dovetail workspace
• Start asking questions ChatGPT can now search your workspace, read project insights, and surface customer highlights. Use that research as grounded evidence to write PRDs, prioritize roadmaps, stakeholder summaries, all without leaving the conversation.

Using Dovetail in your prompts

After connecting, you can reference Dovetail data in your prompts.

• Open a new chat in ChatGPT
• Click [+] next to the message input to open the tools menu and select […] More, then choose Dovetail from the list
• A Dovetail badge will appear at the bottom of the input box. ChatGPT will now use your workspace as context for that conversation.

Example: writing a PRD

Search Dovetail for customer feedback about file sharing. Then write a PRD for a new file sharing feature, using the insights and customer quotes as evidence for each requirement.

Example: building a roadmap

List all projects in Dovetail, then pull the insights from each one. Based on the patterns across projects, suggest a prioritized quarterly roadmap with customer evidence for each initiative.

Example: competitive analysis

Search Dovetail for mentions of competitors. Summarize what customers say about alternative tools and where we're falling short, format it as a competitive landscape section for a strategy doc.

Tips

Use exact project names

ChatGPT matches against your workspace, so ask it to list projects first if you’re unsure.

Combine tools in one conversation

The best results come from chaining search, insights, and highlights together, e.g. “Search for X, then get the full insight, then pull supporting quotes”.

Filter by content type

Ask ChatGPT to search only highlights or only insights if results are too broad.

Page through large projects

Results return 20 items at a time. Ask ChatGPT to “get the next page” for more.

Learn more

Changelog: Dovetail connector for ChatGPT

ChatGPT Help Center: ChatGPT apps with sync